May 12

May 12 The One Simple Reason To Improve Customer Experience

People in the office talk about Disney like it's the fountain of youth. They talk about how great it is. I laugh. Disney? A company must deliver a brand emotion to improve customer experience.

May 11

May 11 How An Investment In The Customer Experience Journey Converted A Life Time Client

Nate Anglin

Business

The customer experience journey starts at first contact. What you do hear, changes the relationship you have with your client forever.

Apr 23

Apr 23 How To Decide What Strategic Partners To Invest In

Nate Anglin

Business

Companies are making hard decisions to survive. They're taking a near term approach, so they don't go bankrupt. Surviving is on all business executives' top list. How one company survives may cause another to close its doors. It's never an all or nothing approach to survival…besides; cash is king.

Apr 15

Apr 15 How To Prepare Your Business For A Catastrophe

Nate Anglin

Business

Business is risky. Life is a series of failures and wins. You plan, prepare for obstacles, and execute. Business is a world in which contingency planning is critical.

Apr 14

Apr 14 3 Questions You Need To Ask To Grow In Your Career

Nate Anglin

Business

There are three fundamental questions you must ask every day in your career if you want to grow. If you're asking yourself these questions, you're likely an A-player on your team. If not, you're a C-player, and your future is stagnant.

Mar 25

Mar 25 4 Critical Lessons For Difficult Times

Nate Anglin

Business

Most of the world is under threat. In the industry, I operate my company, aerospace; there's daily news of the sector contracting. We're seeing airlines all over the world "park" their aircraft and reduce flights up to 98%. It's contraction on a massive scale.

Mar 24

Mar 24 What It Means To Be A Leader

Nate Anglin

Business

What were your victories over the last 90 days I asked? I followed up my question saying, "since it's the end of the year, sprinkle in your yearly victories as well." As the CEO and leader of our sales team, I got emotional when I heard the team talk.

Mar 23

Mar 23 The Art Of Working From Home

Nate Anglin

Business

My youngest son walks in my home office, grabs the Apple keyboard, and runs out with it. I chase him, blurting out, “you break my only keyboard…” I couldn’t finish the threat, because I didn’t have one. My oldest walks in and says, “Dad, do you have to work?” “Dad, do you want to watch T.V. with me?” “Dad…” Or both my sons blast through the office door since I forgot to lock it, or when I do lock it, they bang on it until I answer them.