Why is it so hard? Everything you do, everything you plan for falls through.
It’s not that your negative, or a Debbie Downer. It’s not because you don't plan right or have a crappy vision of your goals.
It just...falls through.
I’ve heard it so many times, “there’s always a problem.” In work, in life, in your whacked out universe.
At Skylink it’s an MRO taking their sweet time on an urgent order for a client, or an irate customer yelling and screaming because a freight forwarder lost their package.
But even with this, is it really a case that there’s always a problem?
I don’t think so and here’s why…
Life is a constant problem
If their wasn’t problems how would we learn?
A life without issues or problems means that you’re not living a forward momentum life. You're not hustling, creating new opportunities, trying new things and worst of all you’re not living.
Life without problems is a boring life.
When customers don’t call yelling and screaming, then we don’t have the opportunity to listen to their concerns to provide a better service.
Initially it’s a problem but then you put your brain to use and the problem is fixed and it’s over.
You need to stop thinking of problems as annoyances and take advantage of them as a learning experience.
A problem is only a problem if the end result is the same problem. [CLICK TO TWEET]
For every plan, project and goal have contingencies in place
At Skylink, we have a policy that for every order that we receive we have contingencies in place.
This helps us be quick on our toes and find quick solutions for each problem. Less time goes into chasing our tail and more time goes into providing superior service.
Or if it’s on the supply chain side when a supplier cancels an order or an MRO is screwing around with a repair, we have contingencies in place to pivot and find a quick solution.
Having contingencies for all your projects in life and in business has many benefits:
- It allows you to make quicker solution based decisions
- It encourages you to think outside of the box
- It prepares you. Life is always changing, especially in business
- It reduces your stress level
I challenge you today to review a current project you're working on. Think about the impact this project would have if it completely flopped. Everything went wrong and the project is now a complete failure.
What contingencies do you have in place to pivot and mitigate the impact? If you have no contingencies in place then it’s now time to think of at least 3 contingencies you could use as a quick solution based decision.
It’s that simple.
At Skylink, our purchasing team lines up multiple opportunities in case one supplier fails. At home, it’s creating an emergency fund if s*** hits the fan.
It’s impossible to prepare for all the problems life will bring you.
But continue to remember that a problem is only a problem if the end result is the same problem.
