People in the office talk about Disney like it's the fountain of youth. They talk about how great it is. I laugh. Disney? A company must deliver a brand emotion to improve customer experience.
I invest in small businesses and am the CEO of Skylink Group.
As an eight-figure small business owner, I’ve learned many lessons over the years, both good and bad!
This is why I want to help you improve your performance, profit, and potential without sacrificing what’s most important.
Join me, and GET OPTIMIZED!
-Nate Anglin
All tagged customer service
People in the office talk about Disney like it's the fountain of youth. They talk about how great it is. I laugh. Disney? A company must deliver a brand emotion to improve customer experience.
The customer experience journey starts at first contact. What you do hear, changes the relationship you have with your client forever.
Companies are making hard decisions to survive. They're taking a near term approach, so they don't go bankrupt. Surviving is on all business executives' top list. How one company survives may cause another to close its doors. It's never an all or nothing approach to survival…besides; cash is king.
A WOW experience develops trust.
There's a saying that everyone hates being sold to, but everyone loves buying.
The problem with being sold too — it's often with selfish intent. There's no value exchange.
It was late morning in my office. The sun beamed through the windows, gently caressing my hand as I pounded on the keyboard.
It was beautiful outside, but my mood wasn't.
I was pissed.
Annoyed.
Frustrated.